West Deptford Auto & Transmission Inc.

Needed a new front diff and components on my 06 ram 2500. They were quick to make a diagnosis, come up with a plan and execute that plan. Just dropped the truck off, so I cant rate the quality of repairs, however Kelly was especially helpful thus far, and the mechanics explained everything to me that they found and what needed to be done. They personally went out to inspect the parts being replaced to make sure they were adequate which tells me they actually care. I was able to bounce some of my own ideas off them and they were receptive to that. Looking forward to getting my truck back. No doubt in my mind it
Will surpass my expectations.

I was nervous to find a new mechanic after I had moved, but this shop is fantastic! I brought my Jeep in with a laundry list of issues (oil change, rotation, check engine light, and inspection). Took care of everything extremely quickly and with quality! They called me to review pricing as well. Thank you!

First things first I have been using this garage for awhile but this last visit they went above and beyond. Back in June I had gotten in an accident and was with out my car for over a month and as soon as I got it back from the auto body shop it started stalling. So I took it back to them they said I needed Maintanance and it wasn’t due to the accident. I took it to West Deptford and they not only confirmed the issue but Pat went to bat with the auto body shop and insurance repair rep and got them to cover the cost of the repair. Pat is awesome and Kelly is a sweetheart. Thank you so much!

Diagnosed a relatively tricky electrical issue quickly, and quickly resolved it.

A dealer had misdiagnosed the issue and quoted a fix that was not only significantly more $ but which probably would not have completely resolved the problem.

These guys clearly know their stuff.

They are always professional and courteous, and do great work. I had previously had a vehicle towed in with a major transmission failure, and they worked with me to determine whether a rebuild/replacement was worthwhile, given the age of the vehicle (ultimately I decided to not go forward and got rid of the vehicle).

HIGHLY RECOMMENDED!!

Every person I spoke with was kind and professional. Our car needed work, it was making new noises and hadn't been checked out in years. We scheduled an oil change which comes with a free safety inspection, where they check routine things. After they assessed our concerns and made their recommendations, we were pleasantly surprised by the quoted price. We had been bracing ourselves for much more! And they didn't suggest anything extra like a dealership tries to. Work was quick and the car is driving smoothly.

*Note - when I agreed to the repairs on the phone, I also asked about state inspection. Our other car needs one. The mechanic, thinking I was referring to the car in the shop, explained that NJ inspections are just emissions now. They may note safety concerns that the police can pull you over for, but "honestly, you don't need any of this work to pass inspection for free at the DMV if that's all you're concerned about. Do you still want to go ahead with the repairs? We recommend them to safely drive the car." I was so surprised by his honesty. It was an unexpected assurance that they wouldn't push anything we didn't absolutely want, but remain clear about what is needed.