State: | Pennsylvania |
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Address: | 415 Bluebird Ln, Dresher, PA 19025 |
Zip code: | 19025 |
Phone: | (215) 591-1556 |
The employees are very helpful and friendly (they'll even make you laugh). They seem to enjoy working there.
Jason, Devonte, and especially Tim were extremely helpful and responsive and went that extra mile in customer service when I came in needing help with a coolant issue.
I needed a new battery and they were all wonderful from the young guy who tested my battery to the 2 ladies who installed my battery . Extremely helpful and great customer service and fast .
I had to add to my original review because these people deserve it. I go in the other day to pick up a part for my husband and I already didn't want to go because he had given them a hard time early on in the day about the price.... but when I got there and asked about the part the lady helping me was so nice. She made me feel super comfortable and she told me about an available coupon that I was oblivious to which saved me $14! She didn't need to go the extra mile but she did and I was really grateful. I wish I had caught her name.... I ended up going back the next day for a different part and while I was there a customer called to give the clerk a 'what for' and I couldn't believe how professional he was about it. I'm not sure I would have done that well if I were in his shoes and I have many years of customer service under my belt. Nice job Tim. Anyway- this particular auto zone is more than alright by me. I definitely recommend.