Ramonita Hermes

Sue was wonderful. I came in a month ago and she took the time to help me. I was so frustrated, but she was very patient with me. Thank you Sue

Hey guys, especially Anthony, thanks you for taking extra time to call me and back up my contacts, I was in hurry to work. I was going to manually save 255 contacts lol, you saved me. Thanks again. Recommend this place to all.

The store moved two doors down. Great customer service!!!!! Moe and Sue are amazing, not only that Moe gave me a great deal, he transferred my info to my new phone and he answered all my questions after the transaction. Very nice and patient guy. The new location is amazing by the way.

I can only say good things about this specific franchise locale. As a company supplying mostly low to mid level smartphones, Metro has some shortcomings in online and over-the-phone customer service and support. I've found that to be true of most companies in that category.
However, this walk-in site has some of the most courteous and knowledgeable sales assistants I've encountered in the general area. They are helpful but not pushy. If getting through to them by phone was easier, I would likely give them five stars.
Understand that I'm only reviewing their service, not the quality of the assorted phone stock. Buyers should check products by independent review before purchasing.