arun ramakrishnan
(May 31, 2017, 5:28 am)
I had rated this place 5 stars before. But I took it back once I dealt with customer service.
Please read the full review.
The good : Super quick, good quality and affordable. Also very nice sales people in the store. I bought kitchen cabinets and granite counter top. they delivered granite in 2 days. Wow! every other place gave us 2 weeks. I would highly recommend them.
The bad: they broke my countertop into two pieces at the sink and called it small crack. But they fixed it pretty well.
I paid a 500 deposit and my invoice balance was 1300. When the job was done, they charged me 200 extra. I did not realize that. When I went to the store to complain, they showed me a new invoice for 1500. I asked why they didn't send this to me. He said that he is giving me one now. Finally I get a 120$ refund and lots of mumbling. They should work on their customer service.
Double check your invoices and charges.
Overall, they have affordable options and are very quick. It's just a shame that I had to deal with the bad customer service.
