Lamp & Shade Works

Lorraine was informative, helpful and such a pleasure to work with. Finding "just the right" fixture for each room was met with patience and more patience! The environment and interaction among staff members reassured us that we were in the right place for our business transactions.

On Saturday afternoon I dropped off a living room table lamp that I love and have probably owned for 40 + years. The man who spoke to me at the desk, showed me where the socket showed burn damage and quoted a $20.00 cost to repair it. He could see I was a bit nervous about leaving it and told me they would take good care of it. On Monday morning at 10:30 I got a call that it was repaired and ready for pick up! AMAZING! I also purchased some very useful 3 way bulbs for my lamps at home. I was so pleased at their prompt service and excellent customer service!

My wife and I found the perfect pendant light for our kitchen. They have a huge inventory and were able to ship to me in a couple of days. Very friendly staff and great pricing. Do yourself a favor and check these guys out as you won’t be disappointed!

I have a pair of floor lamps that are 20 years old and both stopped working over the last few months. Took them in to Lamp & Shade Works, fixed with new sockets in a couple of days for just $40!

I decided to refresh the shades and got amazing help from one of the salespeople (SO sorry I didn't catch her name). She spent more than 30 minutes with me and multiple trips back to the warehouse to find me a matching pair that I liked. Fast and inexpensive, GREAT customer service, excellent selection. I'll be back to get new sconces for my front door.

I had a wonderful experience at this store. They ordered a light for me when we updated our powder room. It was shipped to my house since we live in PA. I had a problem with the glass portion of the fixture. I called the store and spoke to Kelly she offered to have a replace glass sent out without right away, no hassle at all. This is the kind of customer service that keeps consumers coming back. My powder room came out great and the light fixture is the perfect style to finish the room.