Kappa Map Group, LLC

On our way to Peddlers Village we stopped by here for a quick lunch (mainly because we needed an outdoor dining option since we had our golden retriever puppy with us). Not sure why the low rating for this place, I was quite pleased with my experience. This is the first Panera I have been in that has the self service registers which I took full advantage of, very user friendly and it gives you the chance to peruse all your options without feeling the pressure of a cashier waiting for your order while a line of people builds behind you. Once you place your order and grab your cup you wait to receive a text that it is ready for pick up. Both of our meals were great, hubby loved the spicy chicken sandwich and the broccoli cheddar soup is always loaded with veggies. I got the Pick 2 as well - a Smokehouse BBQ Chicken Sandwich and Thai Chicken soup. The sandwich was great, loaded with chicken and red onions per my request but the soup was lacking - no chicken or much of anything besides broth, should have went with my go to which is Creamy Chicken and Rice. I also like that this location has all the to go containers in the pick up area so you don't have to ask the people behind the counter. I did notice a nice fireplace area inside which I would take advantage of if in the area again. Clean inside and outside but it would be awesome if they had outdoor and outdoor heater or 2 going in the colder months. Lots of parking in the strip mall but it did seem to get filled up fast.

Customer Service Excellence Award for Christina . I went in to pickup an order that my partner placed and immediately was greeted by Christina who offered to help me find my order . Upon not finding it she went into the system to look for the name and after not finding it suspected I might be at the wrong store . After confirming we sent the order to thr wrong store and getting ready to leave and go drive another 8+ miles . Christina took it upon her self to take my order at her store and to top it all off not charge us . The professionalism and politeness she displayed was exceptional while being 4-5 tickets in and busy dinner rush . Lucky You Panera

Don’t mobile order. Order on the tablets in person and you will get your food the fastest. Not too busy at lunch time.

First time visit. Very friendly, professional and on time.

Don't know this group...my bad!