Hitch RV New Jersey

I want to give a shout out to Jack and Anthony of Hitch RV for an excellent walk through/Demo experience with our new Riverside Retro! Jack met us for our demo and was very enthusiastic and helpful about making sure we understood all the ins and outs of the RV and that everything was in working order. He definitely wants the customers to be happy with their purchase. Anthony stepped in to help troubleshoot and make necessary adjustments. Both of these individuals were pleasant, professional, and a pleasure to deal with. Thanks to Jack, Anthony, and Hitch RV for everything!

Really recommend getting your camper/RV here! They had a good deal on my Keystone and helped me through the entire process fairly quickly. The staff was very friendly and they also included the 7pin wiring and brake controller install with my purchase along with a free year membership to Thousand Trails!
They also take care of repairs quickly if it’s still under warranty!
My suggestions would be to avoid getting the warranty and if you need to cancel it takes 2 months, also lot of the supplies you can buy online or elsewhere.

Will definitely recommend Hitch Rv in Berlin NJ. The entire staff was excellent. No pressure to buy and they took their time to show us every option available that fit our needs. This is our 4th camper and this was by far the best experience. We have no regrets!!

We went to HitchRV. to look at the camper’s. After we had went to other camper dealers. Our mail lady Robin had told us about HitchRV that’s where she has bought her camper’s. When we got there we were welcomed like if they had known us for years. That meant a lot to us, you feel that warmth feeling. Our sale’s man was Mr. Ken Tuohey, he greeted us with smiles and was very polite, kind and I can keep on saying nice word to say how great of a person he is. I will let you experience it for yourself. He showed us the camper’s, that day was a very HOT 🥵 day and we seen lots of camper’s. Mr. Ken was so patient the whole time he was with a smile 😊. We asked him like thousand’s of questions, because this was our first camper ever so we knew nothing about them. We seen one we liked and we came back a couple of times to look at it. The day we were going to do the paperwork we wanted to look at more camper’s we were undecided. I know I drove Mr. Ken crazy with all the questions of solar panels and batteries and how everything would work in the camper. But with all of that he was very pleasant about everything. I think he is having solar panel nightmares 😂🤣. So we finally decided on a camper. We went back a couple more times to look at it, and ask questions about it, Mr. Ken got Ben to answer all the questions we had, we wanted to to see the camper on and Ben did that for us. Ben is very knowledgeable about the camper. He was very polite also.
Then Mrs. Christa called us to let us know that the day we were coming in to pick up the camper it was going to be very HOT, 🥵 so she wanted to let us know we could come in earlier if we wanted too. She is looking out for her customers and her employees. That is very kind, caring and thoughtful of her. So the day before we were going to pick it up we decided to play a prank on Mr. Ken. 😂🤣.. because I had drove him crazy we knew he would fall for it. 😂. We told him we wanted another camper and we wanted all the solar panels transferred to a new camper. BOY!!! you had to see his face it was priceless 😂🤣😂. The day that we came to pick up the camper Ryan is the young man that walked us through and explained everything to us. Ryan is also every knowledgeable on everything he was very patient with us, with all the questions we were asking him. Just like I had said we are new to the camper owner world. We know nothing about them, and the people from HitchRV were patient, caring, and understanding with us. Their prices are phenomenon, their price are cheaper than other places, we looked at. We are very pleased with them. If you have not ever had a
RV/camper and are looking for one or if you have had one and are looking for one I can say this, go here you will not be disappointed. You will leave with a smile on your face and a new camper. Experience the wonderful customer service that we did.