Fran Taylor Plumbing & Heating

The valve to my washer was leaking and it was also connected the wrong way Fran plumbing came in corrected the issue and I’m so happy with their work. In fact, I’ve already put in another claim for additional..
thank you Fran plumbing..

110% confidence with this company! There was a pipe problem in my basement, And it’s fixed with absolutely no issues now! It’s priceless to have quality work done without any doubt in my mind! They also made time in their extremely busy schedule to fit me in and I’ll forever be grateful for them!

I had them come out for a home warranty. The gentleman who came was named Richard. He was so helpful and professional. He showed up before the time given and fixed one of the 2 problems. He had to get approval for the 2nd. It's refreshing in these days to have knowledgeable and skilled people come and fix issues. I would definitely keep them in mind for future work.

Fran Taylor Plumbing & Heating has been absolutely wonderful. I have a home warranty company that selected Fran Taylor and scheduled the day/time for service on a date that didn't work for me so I called Fran Taylor and spoke with a lovely woman who informed me Betty Ann works on the schedules so I called and left a message for her. Within hours, Betty Ann called me back and we found a mutually agreeable day/time for someone to check out my running toilet issue (fortunately it wasn't an immediate need as scheduling a day/time that worked was about a week after we filed our claim). When two gentleman arrived, including Richard, they figured out the issue and told me the next steps in the process, which required waiting for my warranty company to approve the repair and parts needed. The next day I received a call from Betty Ann who told me I was approved and that someone could come out the next business day (a Monday)! I couldn't believe how quickly I was able to get someone back to repair my toilet. Richard arrived by about 8:45 am (well within the 7am - 11am time frame) and went to work right away. I truly appreciate how he respected my home and wore the booties I asked him to wear since we have relatively new carpets. He worked very fast and efficiently and even realized he needed a part that would not work with my toilet so he went out right away to a local home improvement store, picked it up and came back. Within about an hour or so Richard had completed and fixed my toilet. Thank you Betty Ann, Richard and the great Fran Taylor team - I definitely recommend them and would use them again if another issue arose.

The tech was great! He came out and had all the tools and parts to solve the job! He didn’t have to run out to get anything. He was prepared, friendly, and very knowledgeable about the problems I was having. He explained the root case and the solutions. I was super pleased with the experience. It was a Friday afternoon too. I would definitely use this company again.