Dowd Mechanical Heating & Air Conditioning

I couldn’t be happier that I chose DOWD to complete an installation of a new heat pump system. I previously dealt with the company for a few service calls, and they provided excellent service; therefore, I elected to have DOWD install the new system. Scott provided excellent consultation for both products they install and was responsive for all of my questions. As it pertains to installation, Ryan, the lead mechanic delivered a high-quality product. The attention to detail that he took when installing the unit is apparent; all wires are pinned to the unit in straight/vertical lines, all of the plumbing aspects follow suit, the humidifier is centered and level on the unit. During the installation, Ryan was teaching and mentoring the apprentice, which shows DOWD’s commitment to develop quality mechanics. At the end of the job, they ran through all of the various features of the smart thermostat, life cycles for the humidifier and air filter, and best settings. The day following the installation, the office completed my product registration with the manufacturer, processed my PECO high-efficient rebate, and scheduled my first preventive maintenance. With all that said, choosing DOWD was the right decision, and I couldn’t be happier with my new system.

We have a Goodman heat pump manufactured and installed in 2019 (new construction). Have had issues three months after purchasing the home. Fast forward this year, A/C was running but not cooling. Then heat stopped working in the Fall. Contacted Dowd and technician John came out. He fixed the issue and was professional, intelligent, and kind. Seems like a nice and honest man. No complaints. The office ladies are also pleasant when you call. Thank you very much.

We started using Dowd about 7 years ago after moving into our new home. A co-worker recommended them and we have not been disappointed. Our system was old even then, but they were able to do repairs as needed over the years. This year we decided to replace the system before it went out, and after getting estimates, we chose Dowd to do the replacement. Everyone we spoke and worked with was professional and courteous - from setting up the initial estimate to the installation (which they were able to schedule right before another heat wave hit). The team showed up bright and early, and by about 4pm everything was up and running. They went over the new system, the new thermostat, all the paperwork, and answered every random question. They even went room to room to make sure cool air was coming out of all the vents. I highly recommend Dowd for any of your heating and cooling needs.

Dowd was recommended to me by a co-worker. Our heater fan stopped working. Even though I was not an existing customer of theirs they came out quickly order the part and made the repair quickly. I did check and their rates were fair. Ever since they have been doing regular maintenance on our system. They are always informative prompt and very polite. I would highly recommend them to anyone in need of any service they offer.
Elaine Slook

After moving in to my new home & figuring my ac unit was completely busted I contacted Dowd Mechanical. Within a few days I was able to have a brand new system installed. The install team arrived on time and they were very professional & knowledgeable. The install was done in a few hours & was very clean & neat. Great experience overall I would definitely recommend this company to anyone.