Cycle Gear

First time at store. Great customer service. It's like a Candy Store for bikers. Awesome products and prices. I'll be going back there soon. Lots of great riding gear.

It was as if I walked into a fire star hotel. The young man working the counter was very respectful and polite. Not only did he take my questions and concerns, but made a call on my behalf to help with my membership. It took this young man seconds to do what I have been trying for figure out for months.

What a wonderful experience! The store manager helped me get a perfectly fitted helmet, a good size jacket and gloves. Helped me learn a lot about getting into the motorcycle apparel environment and way to tweet my gear and add things along the way. Definitely a top notch experience and I will now always go to cycle gear first for any of my future needs. Just so grateful to have had a positive experience and felt throughly helped on my learning journey. Thank you so much!

I do recommend this cycle gear as they have taken their time to assist me each time that I go there. I will continue to go there until I get ky second bad experience, if they will serve me after this review. They are decent compare to other places that I have been. However, they did a very bad job in their transition to their new system, which left me unable to use my warranty. I always purchased warranty and never used, but the one time that I needed Cycle Gear was a no show in fulfilling that commitment. I am afraid that they might keep slipping, so I am letting them know. I was partially at fault for not remembering where I put my receipts, but I never needed to since I never had to use my warranty. I gave them 4 instead of 5 stars because their negligence to transfer the previous data made it seem that I am a liar; it was a very uncomfortable moment, and they are not the only business failing to keep track og their offered warranty account. As always if you have no proofs the business is always right, AND KEEPING MY INTEGRITY INTACT IS MORE IMPORTANT TO ME than $200 any item costs.

I don't like to do review as I feel that 1 bad experience is not enough to lower a business rating and since I wont do bad rating , I don't feel like giving good ratings either. But I realize a lot of businesses have been slipping in their customer service duties, so I am gonna start rating.

Had a really great experience here. Going in to the store, I had little idea on how a helmet should fit, and feel. Mark came right over and helped me out almost immediately. With his patience, and help, I found the perfect helmet for me. He was very knowledgeable and any question I had was answered to perfection.