Cummins Sales and Service

I am a full-time RV’er visiting Philadelphia. My 2003 Monaco RV water pump was leaking severely. I took my RV to Bristol/Philly Cummins. They noticed that the steering gearbox was also leaking. Tom Lyman (Service Manager) and his first-class team was extraordinary! Not only did they replace the water pump, they also replaced the steering gearbox! In my experience, their communication, expert skill level and tenacity has to be at the maximum in the industry. I highly recommend the Bristol Cummins Sales and Service Team.

We had issue with RV generator few days before our seven month long trip to Alaska. Of course I was nurvous but luckily I thought about looking for generator dealers on the map and found Cummins Sales and Service center about an hour from our home. I called and end up talking to William Everett who asked me to send him couple of pictures. With in few minutes he called me back and told me that generator was in the warranty and after finding me about our travel schedule he did go out of his way to gave an appointment for next day and assured me that even in the worst case senario generator will be fied before our trip. After inspecting the RV, needed generator part was ordered which took two days to arrive but as soon as part arrived they worked on the fix and with in few hours of them getting the part they fixed and tested he generator functionality.
Customer service is excellent and seeing mechanics team there I have no doubt about the quality of work as well. I will not hesitate to recommend this place to my friends and family.

Outstanding fast professional service!
Tony the manager wasted no time getting a technician to come to my shop and diagnose my truck. Tom Major ( the technician) was knowledgeable, professional and quick. Not only did he diagnose a problem that was not Cummins related but he also repaired it and got me back on the road. This service was priceless!!
I will be using Cummins of Bristol in the future and requesting Tom Major.
Thanks to both of you fine gents.

These guys are the real deal! Honest and VERY THOROUGH ! I brought my ISX W900 in with a laundry list of repairs needed. They kept in constant contact with me and hit every point. Tom was fantastic! He really took the time and listened to my concerns, even saved me money where he could. I am so grateful. Thanks guys!