Chocolat Michel Cluizel, Store & Chocolate Tours

If you haven't had their chocolates yet, they are in a class of their own- some of the best I've ever had! You can really tell the superior quality of the ingredients and the craftmanship is awesome. Additionally, their customer service is out of this world. The team bent over *backwards* to ensure I had my chocolates on time for Christmas, despite issues with the carriers - and absolutely attentive, responsive and super nice. Highly recommend - they have the whole package!!

Absolutely outstanding customer service.
There was way more of a selection than anticipated but Jacque took his time to help me pick out some Christmas gifts for family.
I couldn’t be happier with my purchase and the overall experience. Thank you.

Chocolate and orange is my favorite combination. I used to purchase these bars at the local Cluizel store. Unfortunately, it closed. So I order online and must suffer through their “super” packaging aka impossible to open packaging. But it’s worth it because these bars are extraordinary.

We just so happened to stumble upon the location in West Berlin, NJ. We were expecting to walk into a museum, but it was a lobby when we entered. A well dressed man immediately noticed our arrival and came down the stairs to greet us. He was very kind and professional. We mentioned how we wanted to see what products were there, so he took us to look in the retail location and taught us some about them.

We particularly picked out chocolate from Guatemala, as my partner is from there. He was very knowledgeable and patient as we looked around and I am sure he had a lot to do besides us randomly dropping in. The location is quite hidden, but now that I know it is there, I would like to visit the museum in the future.

As for the chocolate I ate, because the Guatemalan chocolates were gifts, it is pictured below. It has a wonderful taste and I look forward to purchasing a larger amount on my next visit.

Thanks for helping us on our unexpected visit!

Hidden gem. Took a tour today. Jacques was very informative and brought a lot of knowledge and humor to an excellent presentation on everything chocolate. Our tour included a light lunch with several desserts and chocolate tastings. Now I know why great chocolate is worth the cost.