Bloom Audio

Bloom Audio is giving the high end audio retailers a bad name. They are honest (guess they haven't learned the first lesson of selling), knowledgeable (weird when a sales person actually knows more about product than the customer), quick to respond (they answer chat waay to quickly, and fast (the time between order and ship is like minutes).

The worst thing is that all of the Bloom Audio team are nice people. They have caused me quite a bit of angst as I am spending all my money with them.

P.S. I had to return something and they gave me an unacceptable response. They said “sure” and issued a return label in seconds.

The best people and gear. One stop shop for all high end headphone needs. Don’t shop anywhere else!

Bloom is awesome! Andrew the owner is so helpful, courteous and friendly. He spent a lot of time with me, helping me decide on high end gear, all the while offering a no hassle return of it didn't work. I asked a lot of questions, he always answered quickly and never upset at my barrage of endless needs. Just super nice guy, and a joy to work with. My order needed a change and he accommodated, it still arrived next day shipping. He even put a KitKat bar in the box, which was a nice touch.

Couldn't recommend Bloom more.

I’ve never had better service anywhere than from Andrew at Bloom Audio. He answers emails promptly and really went above and beyond to take care of some concerns with my order (which turns out we’re no concerns at all). Quick, professional, friendly service. Everything one could hope for. I think my Focal Clears are great and I am so happy to have found a great dealer in Bloom Audio. Customer for life! Highly recommended.

Andrew is great. Responds almost instantly and genuinely cares about his customers and their experiences. I was nervous at first to order from a website I hadn’t heard of before but one email to Andrew resolved that. If you’re not sure about making a purchase from a small business like this, send Andrew an email and I think you’ll see what I mean.

Ordered a pair of headphones late in the evening and they were in the mail the next morning. Great experience, I’ve got a new go to headphone shop!