Arbor Terrace Willistown

My family and I couldn’t be happier with our decision to place our family member at Arbor Terrace Willistown. The staff is extremely friendly and caring, the food delicious, and the premises sparkling clean and inviting. Everyone there was so helpful in the transition there, and I want to thank Richard for his assistance in helping us get settled in the apartment and his prompt response to anything we needed help with. Richard is a wonderful asset to the community. We highly recommend Arbor Terrace Willistown.

It is such a hard decision to move your loved one into assisted living.
Arbor Terrace Willistown is a wonderful community! They helped our Mom with the transition and we are very happy with how things are going.
Our mom is non-stop everyday with activities and having lunch with her friends. We couldn’t have found a better community ,for our mother.
Arbor Terrace is a beautiful, loving community with caring staff!

I have been working at Arbor Terrace for six years and have been so happy being a part of the arbor family. I split my time working engagement as well as receptionist and find both enjoyable and rewarding. The care staff are compassionate and attentive to the needs of the residents. The department directors are supportive and always available to assist staff, residents and family members. Connecting, caring and engaging with our residents has been Arbor's policy since its inception and is evident at Willistown.

The staff are really friendly. It feels obvious to me that the staff and directors truly care about the residents and each other. It warms my heart to see how the community interacts with one another. Walking through the community, you can hear the compassion in the care giver’s voices, the little jokes, and playful banter - you can tell the staff take their time to know the residents. The front desk is very organized, it seems like they have a very efficient communication system to stay informed across the board. The dining department shows great attention to detail, presentation and quality. The activity department is very visible and welcoming in the community - you will see them in between group activity times spending 1:1 time with residents and encouraging them to attend the next activity. What I like most about this community is that the directors are very involved with the resident and staff experience. They don’t lead from their desks. They are out in the community engaging with residents and working alongside staff many times.

I have worked at this community since before it opened 9 years ago. About 4 1/2 years ago I moved my father into their personal care and shortly after my mom moved in to be with him. The staff always treated them both with respect and kindness. My dad has since passed but mom is is still here and loves the activities and friends that she has made both with the other residents and the staff. I feel so fortunate that when I am not at the community my mom is being well taking care of. I pass 4 different senior living communities every day on my way to work and would not have my mother any place else. Willistown is home!!