American Heritage Credit Union

Jennifer at the king of Prussia branch helped me more than I could have imagined. Very professional and kind. Very thankful people like her work here 5 star all the way

I enjoyed this branch better than the others. The teller was very helpful and knowledgeable about her job. I wish I could remember her name but she explained the high saving program to me with great detail. She was awesome.

Jen the Branch Manager was very helpful setting up my new membership, she answered all my questions. Great experience at American Heritage Credit Union KOP. Thanks Jen!

Very helpful and to the point. However, my advisor wasn't able to recognize my basic pay card that I have been using previously. It was a Wisely pay card specifically. He was unaware of the name and unable to answer a few of my questions I had about simple transfer, which is understandable! I hope they update their employees on newer cards and names so this issue doesn't occur.

The customer service is excellent at this branch! I had to go in to get paperwork notarized for my car insurance. Stacy-Ann helped me out and went above and beyond! First, she listened to my story then offered and processed a pre-approval on another car loan. Then, I had to reach out to her the next day for more notary service. She was so kind, printed the paperwork for me, fixed the error the insurance company created, and gave me a FedEx envelope. I was floored! It might seem small but was so incredibly helpful. I have been a member for almost 20 years and have always been happy with the rates. And the staff at this branch are always so helpful and pleasant. Thank you, especially to Stacy-Ann!